Current Opportunities

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Membership Database Help Desk Analyst

(One-year contract)

 Girl Guides of Canada (GGC) provides a safe, all-girl environment that invites girls to challenge themselves, to find their voice, meet new friends, have fun and make a difference in the world. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. Girl Guides is an organization with over 100 years of history and a strong and growing future.

GGC is seeking a dynamic database analyst to provide Help Desk support and training to GGC's core membership database (iMIS), and to ensure issues and requests are addressed timely and efficiently.

Your key responsibilities will be to:

  • Consult/advise staff, database clerks and volunteers on functional use of the GGC membership data management (iMIS)
  • Act as the primary communications conduit for membership database end user needs and feed back
  • Coordinate and conduct training\refresher webinars to ensure membership database usage is consistent and maximized across the organization (nationally)
  • Ensure ticket tracker is up to date and accurate; ensure support and resolution of help desk tickets
  • Communicate/liaise with the Coordinator, Membership Database regarding database issues 
  • Write and disseminate tips, bulletins and other membership database-related communications
  • Create and revise manuals for iMIS users-Access Reports, Ad Hoc Reports, Meetings, Getting Started Guide, Periodic Processes, etc.
  • Tests Access Reports as they are developed or modified
  • Respond to inquiries and requests from volunteers/members relating to data entry
  • Participate in conference calls with iMIS Advisers

Qualifications:

  • A degree or college diploma in Computer Science/ related degree/diploma or equivalent experience
  • Preferred minimum 2 years' experience working in Windows Server 2012, with a focus on Microsoft SQL Server Reporting (SQL 2014 client+server environment) and Microsoft Access reporting
  • Strong MS Office skills
  • Experience with iMIS preferred; experience with other membership management systems an asset 
  • Excellent verbal and written communication skills and customer service skills
  • Excellent organizational and problem solving skills and ability to develop creative solutions

Additional assets:

  • Knowledge of SharePoint and .NET
  • Experience working with volunteers
  • Knowledge of Guiding
  • Experience working in the non-profit sector

Submit resume and salary requirements by November 1, 2017 to:

Leisa McKenzie – Assistant, Human Resources
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca

Manager, Diversity & Inclusion

Girl Guides of Canada (GGC) provides a safe space where every girl is empowered to be everything she wants to be. As a girl-driven organization, girls are given choice, voice and the scope to take action, all within a fun and friendship-based environment. We strive to ensure that girls and women from all walks of life, identities and lived experiences feel a sense of belonging and can fully participate. GGC is an organization with over 100 years of history and a strong and growing future.

Diversity and Inclusion is critical to our long-term success and to achieve this we will require a "fit for GGC" strategy. We're seeking an experienced and resourceful Manager to work with key stakeholders across the country – staff, volunteers, girls, and community partners - to design and implement a national diversity and inclusion framework that will help us better reflect the diversity of the Canadian mosaic within our membership.  Not only will you help to realize the goals put forward in our existing strategy, but we will also look to you to provide thought leadership and infuse new ideas.

You should apply if:

  • You have a demonstrated passion for diversity and inclusion and leading-edge knowledge of principles, practices and emerging issues and trends.
  • You are a leader with strong influence skills and are able to work with a variety of people to produce results within a highly collaborative environment.
  • You are excited about the prospect of getting in on the ground floor to build capacity within an organization.
  • You enjoy engaging and building relationships with people from diverse backgrounds.
  • You are strategic with a bias towards action.
  • You aren't afraid to tackle complex problems or contentious issues.
  • You have a proven ability to manage complex projects.
  • You are politically intelligent and able to navigate sensitive situations.
  • You are highly analytical and can effectively translate research, trends, and metrics into strategy.
  • You have experience leading organizational development, change management, stakeholder engagement, and partnership development efforts.
  • You have formal post-secondary education and work experience relevant to this role.
  • You are willing to travel to various Canadian locations on occasion.

Additional assets:

  • Experience in sectors relating to youth services, member services, or volunteer management
  • Experience working with volunteer leaders and in larger, more complex organizations
  • Experience working in non-profit sector

Submit resume and salary requirements by October 30, 2017 to:

Leisa McKenzie – Assistant, Human Resources
Girl Guides of Canada–Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3      
E-mail HR@girlguides.ca

Girl Guides of Canada–Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means our culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.
Upon request, Girl Guides of Canada–Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca