Current Opportunities

Manager, Program Delivery

at National Office

Girl Guides of Canada – Guides du Canada is the leading member organization for girls encouraging personal development and leadership. Through challenging and stimulating opportunities we fulfill our Mission to enable girls to be confident, resourceful and courageous, and to make a difference in the world.

GGC is seeking a dynamic Manager, Program Delivery who will be responsible for the design and implementation of a world-class training and development program for Guiders: women volunteers who are leading units of Girl Guides across the country.  This will involve the assessment of current organizational practices and the application of industry best practices to ensure the delivery of high caliber, effective and engaging education and training for the organization's 15,000 Guiders.  

This unique opportunity will support the success of our growing base in Canada as GGC refreshes its programming to become "Girls First".  If you are looking for a role that will value both your professional experience and your drive to innovate, engage and inspire, then we'd love to hear from you!

Responsibilities

  • Bring current best practices in adult education to the forefront through by overseeing the creation of relevant, engaging and context-specific trainings and ongoing support
  • Design, implement and manage quality assurance standards/guidelines
  • Oversee development of a multi-tiered support system (online education and in-person modules) for all Guiders and trainers to ensure a consistent level of quality and support across Canada 
  • Work collaboratively with long-standing volunteers and staff to understand and apply region-specific approaches that will foster national take-up and alignment
  • Draft processes and templates to streamline training and capacity-building of Guiders
  • Travel to key locations across Canada to perform train-the-trainer modules and coach and support regional staff in their training operations
  • Identify and contribute to cross-department collaborations as required
  • Participate in budget development and prepare Program Delivery budget
  • Manage a small, cohesive staff team; coach for skill development and performance

Qualifications Required

  • Formal training as an Adult Educator or commensurate experience
  • Minimum 8 years' experience designing and/or delivering training modules to diverse adult audiences (youth-centered focus an asset) preferably on social justice or youth programming
  • Experience with change management processes in volunteer-driven organizations
  • Proven track record of being a positive and energetic team member, and a key influencer
  • Experience designing and delivering training for online content in an engaging and interactive way with excellent outcomes for participants
  • Experience training in diverse settings: both rural and urban, showing an infusion of customized creativity suitable for the context
  • Outstanding initiative and passion for effective, efficient and differentiated training programming, including quality assurance and evaluation strategies
  • Strong ability to use data, as well as superior critical thinking skills to deliver recommendations
  • Outstanding interpersonal skills with a proficiency in delivering and receiving feedback
  • Excellent written and verbal communication skills, including an ability to effectively interface with senior management, staff and GGC's Board of Directors

Assets

  • Knowledge of issues related to social justice, girls/women, children/youth
  • Experience working with senior volunteers and in larger, more complex organizations
  • Experience working as a youth leader or facilitator
  • Knowledge of/experience with Guiding
  • French language skills/fluency

Logistics
This position will have some travel in Canada at certain periods in the year

Submit cover letter, resume and salary requirements by August 27, 2017 to:

Leisa McKenzie, Assistant, Human Resources
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, ON M4S 1A3
E-Mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means GGC's culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to Human Resources at HR@girlguides.ca


Coordinator, Member Recruitment

at National Office

Girl Guides of Canada-Guides du Canada (GGC) is a leading organization for girls facilitating personal development and leadership. Through challenging and stimulating opportunities, we fulfill our Mission to enable girls to be confident, resourceful and courageous, and to make a difference in the world.

Girl Guides of Canada is seeking a Coordinator, Member Recruitment to lead the project coordination to implement a new national member recruitment strategy.

KEY RESPONSIBILITIES

  • Review and evaluate GGC's current practices in member recruitment; research best practices and provide recommendations for improvements and updates to recruitment activities
  • Develop and implement new processes and procedures for centralized member recruitment on a national scale (e.g. new tools, forms, documents, etc.)
  • Research and identify institutions and organizations (e.g. colleges, community centres, nonprofit agencies, etc.) to act as recruitment partners
  • Conduct research to support the successful recruitment of members with identified capabilities, skills and experiences
  • Plan and oversee pilot projects to implement nationally-led member recruitment in target communities
  • Coordinate field recruitment needs including posting and marketing volunteer opportunities
  • Partner with Marketing and Merchandising on national recruitment marketing, advertising and public relations campaigns, including advising on volunteer engagement best practices
  • Partner with Advocacy and Communications department to develop communications related to recruitment initiatives
  • Provide frontline member recruitment customer service support through email and phone calls; act as the primary point of contact for provincial offices
  • Cultivate relationships and liaise with partnering institutions/organizations to communicate GGC member recruitment needs, and staff/members across the country to support local recruitment activities
  • Contribute to and lead meetings and consultations in order to receive feedback and drive results from various stakeholders
  • Analyze and report results of recruitment campaigns; prepare information for senior leadership, committees or task groups, Board of Directors, etc.
  • Perform a high degree of records management concerning the membership database and records related to recruitment

QUALIFICATIONS REQUIRED

  • BA or Diploma in Volunteer Management, Social Sciences, Project Management, Computer Science or related field
  • Experience in project management
  • Experience in volunteer engagement or coordination
  • Experience with diversity and inclusion in the workplace
  • Minimum of 3 years' experience working with customer/stakeholder databases
  • Experience and understanding of recruitment programs
  • Excellent verbal communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail
  • Excellent organization skills and demonstrated ability to manage multiple tasks or projects
  • Demonstrated experience working under pressure and tight deadlines
  • Able to solve problems and manage details
  • Proficiency with MS Outlook, Excel, PowerPoint and Word
  • Self-driven with ability to work both independently and as part of a team
  • Highly self-motivated, energetic, with a fast-paced working style

ASSETS

  • Previous experience with iMIS
  • French language skills/fluency (and any other language spoken in Canada) 
  • Experience working with girls and young women
  • Experience with project management
  • Experience working with a diverse population of volunteers within the non-profit or charitable sector
  • Knowledge of/experience with Guiding.

Submit resume and salary requirements by August 21, 2017 to:

Leisa McKenzie – Assistant, Human Resources
Girl Guides of Canada – Guides du Canada
50 Merton Street, Toronto, Ontario M4S 1A3  
E-mail HR@girlguides.ca

Girl Guides of Canada-Guides du Canada (GGC) recognizes and values the richness of human diversity in its many forms, and therefore strives to ensure environments where girls and women from all walks of life, identities, and lived experiences feel a sense of belonging and can participate fully.  This commitment to inclusion means GGC's culture, programming, and practices encourage self-awareness and awareness of others; room for difference; and environments where girls and women feel safe, respected, supported, and inspired to reach their potential.

We thank all candidates for their interest. Only those selected for an interview will be contacted.